Returns

All sales are FINAL. Returns and exchanges are not accepted via Instagram live sales or website purchases. Please claim & purchase responsibly when claiming during our live sales and/or purchasing from our website.

Please refer to our terms of service under returns and exchanges for more information.

If you feel the need to discuss an issue further please email us directly at contact@mystandmoon.com.

Shipping

We currently only ship within the USA (NO international or US territories). Main shipping days are Mon-Weds. Orders will be processed within 3-5 business days (Mon-Fri) and sent via USPS priority mail. Shipping starts at $10 and $14 for insured. Large orders will have an additional shipping cost. Additional cost is dependent on weight, insured amount, and location.

Tracking numbers are sent to your email via our site once shipped. Company is not held liable for incorrect addresses provided to us, damaged, stolen, missing items after delivery confirmation. Please refer to our shipping policy located under our terms of service.